Frequently Asked Questions

Answers to common questions about our products and lending services.

Who is eligible for Krab‑Neo lending?

Registered transporters, fleet owners, and logistics SMEs with basic KYC and proof of business revenue.

What documents are required?

KYC (PAN, Aadhaar), business registration, GST returns (if applicable), and bank statements. We may request additional documents based on risk assessment.

How fast is approval?

Most applicants receive a decision quickly after KYC and data verification.

What are the interest rates and fees?

Rates depend on risk profile and product type. We disclose all fees before disbursal. No hidden charges.

Is my data secure?

Yes. We employ encryption in transit and at rest, strict access controls, and follow data minimization and retention best practices.

Can I prepay without penalty?

Prepayment terms depend on the product. Many products support prepayment with minimal or zero charges.